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We're delighted to start a conversation with you! While most e-mail queries are responded to within 1 business day, please allow us up to 2-3 business days to respond to your message during times of high volume.

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers who did not opt for re:do unlimited returns & exchanges will be responsible for shipping costs. This is an option that is presented to you at checkout.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 1-2 business days.

If your order hasn't arrived after one week (for domestic shipments) or 2 weeks (for international shipments), please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please sign up for back in stock notifications on the corresponding product page. We will send you a notifications when they are back in stock!

Free returns

We offer fast & risk-free returns and exchanges with the power of re:do returns & package protection.

Worldwide shipping

We can ship anywhere, rates available at checkout.

24/7 support

Email us anytime.