Aembassadors Circle
As a premium Aembassador member, you'll experience unparalleled access to exclusive privileges. For a nominal annual investment, you'll unlock free shipping on every order, as well as members-only pricing and exclusive gifts. You'll enter a world of refined offerings and personalized attention, ensuring your every desire is effortlessly met. Embrace the pinnacle of membership, reserved for the discerning.
Free shipping on orders of $99+ in the United States, with low-cost international shipping. Duties & Import taxes are included. See full shipping policy for details.
Free Returns & Exchanges with Checkout+ VIP Package Protection on eligible items, unless item is marked final sale. Checkout+ must be opted in at checkout for package protection & 90 day moneyback guarantee. See Refund Policy.
By placing an order you agree to our Shipping Policy, Refund Policy, and site Terms and Conditions.
Protected
When you opt in to Onward's AEMBR VIP protection during the checkout process, your purchase is protected from damage, loss, theft, and even being held up in transit.
5% Cash Back
Your package protection earns you 5% in cashback, redeemable to spend at AEMBR with a coupon code that is mailed to you after your order is fulfilled. You'll always earn more in cash back than the package protection costs, making it a win-win for you.
Worry Free Guarantee
Resolutions in under an hour from the time the claim is filed. Zero hassle. With VIP package protection, your purchase is guaranteed with our 90-day satisfaction guarantee. Don't love it? You'll get your money back (even if there's nothing wrong with the product).
Added it by mistake? Request a refund from Onward before the order is fulfilled.
AEMBR Aembassador's Circle Member Benefits ($24 annually)
- Free standard ground shipping
- 10% site-wide discount on eligible products
- Free welcome gift exclusive to Aembassadors
- Priority Customer Support
- Access to members-only sales
- Free online returns within 30 days from the delivery date.
General Online Purchase Policies
- Free standard ground shipping on orders over $99, or $8.95 for smaller orders
-
Free in-store returns, or $8 for online returns
- Free exchanges online and in stores
-
Returns and exchanges are eligible within 30 days from delivery date
Read full policy details
| Members | Non-Members | |
| Shipping | Free | $8.95 up to $99 |
| Pricing | 10% off, every day | |
| Customer Support | Priority | |
| Members-Only Sales | ✔️ |
"[AEMBR candles] Transported [us] to a serene autumnal forest with bestselling candles that captures the essence of fall and its warm, inviting fragrances" — E! News
- GMGrace M.Verified BuyerReviewingAembassador's Country Club Cap (Ships Separately)I recommend this productRated 5 out of 5 stars1 week agoLOVE MY AEMBASSADOR’S CAP
Love my VIP cap!!! Wear it even when riding my horse!
- VValerieReviewingCheckout+I recommend this productRated 5 out of 5 stars5 days ago5 Stars
Beautiful smelling candle very fresh and great for the summer fast shipping and can’t wait to order my next one!
- CTChristin T.Verified BuyerReviewingAembassadors CircleI do not recommend this productRated 2 out of 5 stars2 weeks agoConfusing
I found the receipt be confusing. Still not sure how much I was charged for it or how to use the benefits. The time I tried, they were not able to be applied to my order. I have not had very good luck with customer service so decided to just trust it. The hat that came with joining was a bust.
- CTChristin T.Verified BuyerReviewingAembassador's Country Club Cap (Ships Separately)I do not recommend this productRated 1 out of 5 stars2 weeks agoIt's Just Weird
The hat is lopsided and fits weird. Not to mention, the receipt for joining the club was very confusing.
- GGraceReviewingAembassador's Country Club Cap (Ships Separately)I recommend this productRated 5 out of 5 stars1 month ago5 Stars
Love this distressed cap!
Frequently Asked Questions
What if I don't like what I ordered?
We offer an up to 90 day satisfaction guarantee! Want it to be a free swap for something more to your taste? No problem. We recommend that you don't opt out of Onward Checkout+ protection at checkout. It's a nominal fee that actually earns you more in cashback (5% to be exact). It earns you free returns & exchanges, and a 90 day warranty on our products. Win-win!
What is your return policy?
We offer 30 day returns and free exchanges! For even more flexibility, make sure you opt-in for Onward VIP+ at checkout to earn cash back and free returns as well as a 90-day satisfaction guarantee and warranty on all our products.
What makes your products different?
So many things! We're phthalate-free, carcinogen-free, mutagen-free, paraben-free, sulfate-free, and phosphate-free to name a few reasons. We're also vegan, and pet-safe and family-friendly!
Our products are built to last, and made to be repurposed for the benefit of Mother Earth.
We use only the highest grade ingredients (food-grade, even!) and are committed to ensuring that every single ingredient that goes into our products is intended only to benefit the customer (you!).
Do you ship internationally?
We do! Shipping is calculated at checkout and transit time is about 5-8 business days. Duties and import taxes are included so there's no charges to worry about after you place your order!
