VIP Membership
Free shipping on orders of $60+ in the United States, with low-cost international shipping. Duties & Import taxes are included. See full shipping policy for details.
Free Returns & Exchanges with Package Protection on eligible items, unless item is marked final sale. VIP+ must be opted in at checkout for package protection & 90 day moneyback guarantee. See Refund Policy.
By placing an order you agree to our Shipping Policy, Refund Policy, and site Terms and Conditions.
Frequently Asked Questions
What if I don't like the scent?
We offer a 30 day satisfaction guarantee. Want it to be a free swap for something more to your taste? No problem. Just ensure that you don't opt out of Onward VIP+ protection at checkout. It's a nominal fee that actually earns you more in cashback (5% to be exact). Win-win!
What is your return policy?
We offer 30 day returns and free exchanges! For even more flexibility, make sure you opt-in for Onward VIP+ at checkout to earn cash back and free returns as well as a 90-day satisfaction guarantee.
What makes your products different?
So many things! We're phthalate-free, carcinogen-free, mutagen-free, paraben-free, sulfate-free, and phosphate-free to name a few reasons. We're also vegan, and pet-safe and family-friendly!
Do you ship internationally?
We do! Shipping is calculated at checkout and transit time is about 5-8 business days. Duties and import taxes are included so there's no charges to worry about after you place your order!
